About us

We are a team of professionals with myriad experiences who all share an appreciation of the diverse cultures in the world and the power of language in communication. Among us we have worked in different industries, have lived in multiple countries, and have extensive experience in business training and consulting, information technology, intercultural communication, technical writing, editing, teaching English as a foreign language, and translation.


Charles Pau is a former IBM executive and a recognized expert in the area of software and hardware globalization and translation.  He was responsible for setting up the technical strategy and processes that enable IBM products to be sold in over 100 cultures.  In addition to the US, he has worked in various regional management positions in Hong Kong, Singapore, and China. He has spoken on software globalization and related topics in countries all over the world.   detail bio of Charles Pau

Kerri Salls heads her own consulting firm specializing in strategy and management consulting, serving both large and small companies.  She also has extensive experience in technical writing, documentation management, and teaching English as a foreign language.  Her international experience includes serving as the Chair of the English Department in a regional high school in Benin, West Africa.   detail bio of Kerri Salls

Joanne Zitek provides a range of consulting services through her own company, including organization strategy, executive coaching, management development, learning systems, intercultural communication, global diversity, and professional development.  She has conducted workshops in various countries in Europe and Asia, as well as throughout the US.  She has worked for and consulted to numerous multinational corporations.   detail bio of Joanne Zitek

The broad range of experience which the founders and other team members bring to C5, enable us to implement a multi-disciplinary approach to creating and implementing the Integrated Information Improvement Model.

For more information, please contact us by clicking here.